Frozen shoulder can be difficult. You cannot reach behind your back to grab a seatbelt. Your shoulder aches all night, and those online stretches you found seem to be making it worse.
Frozen shoulder moves through three phases, and each one requires its own exercise response. That is why at Restore Physio, frozen shoulder therapy starts with working out which stage you are actually in.
Here is what helps at each point, and the mistake we see most often.
Frozen shoulder is a painful, progressive stiffening of the shoulder joint capsule with no other shoulder problem to explain it. In a clinical review, Chan et al. describe it as a condition of uncertain cause involving "significant restriction of both active and passive shoulder motion".
Frozen shoulder affects roughly 2 to 5 per cent of Australians, and more than 250,000 Australians are expected to have idiopathic frozen shoulder (those that develop without cause) in their lifetime.
Your risk is higher if you have diabetes, a thyroid condition or Parkinson's disease. It can also follow a period of not moving the shoulder after an injury or surgery.
With a rotator cuff injury, someone else can often move your arm through a reasonable range. With frozen shoulder, the capsule itself blocks it, making movement difficult.
Shoulder rotator cuff tears, tendinopathy, bursitis and impingement can all look like frozen shoulder in the early weeks, but they require different exercises. Loading a rotator cuff problem is usually helpful, but you cannot load an irritable frozen shoulder the same way.
Getting your treatment right at the start can mean the difference between months of progress and months of frustration, which is why an accurate diagnosis speeds recovery more than any single exercise.
Frozen shoulder progresses through freezing, frozen and thawing. Chan et al. report the stages can run 2 to 9 months, 4 to 12 months and 5 to 26 months, respectively.
Typical duration
2–9 months
Main problem
Pain
What you notice
Pain at rest and at night, even with small movements
Exercise focus
Gentle, pain-free movement
Typical duration
4–12 months
Main problem
Stiffness
What you notice
Pain settles, but external rotation, internal rotation and lifting the arm out to the side stay limited
Exercise focus
Firmer stretching, isometric strength
Typical duration
5–26 months
Main problem
Weakness
What you notice
Range slowly returns, and daily tasks get easier
Exercise focus
Longer stretches, progressive loading
A good way to gauge your stage is to notice how irritable your shoulder is during the day. The freezing stage is usually where irritability is high. You may feel pain even with small movements and at rest. By the frozen stage, the shoulder tolerates treatment and exercise far better, even though it is stiffer. By the thawing stage, it tolerates more stretching and loading.
Yes, and the evidence shows it. Chan et al. conclude that physiotherapy sits at the centre of frozen shoulder management, with treatment guided by tissue irritability and the patient's stage.
Physiotherapy also works better when combined with other treatments. The review notes that anti-inflammatories gave better results when paired with physiotherapy than when used on their own, and shows similar results for cortisone injections.
At Restore Physio, we match treatment intensity to irritability. In the early stage, treatment aims to settle symptoms and protect the movement you still have. Only later does it shift towards restoring range and rebuilding strength. Pushing hard in the wrong phase can make things worse.
We often see patients trying to stretch out the stiffness and push through pain, usually in the freezing stage, when the shoulder can least handle it. The opposite mistake is being so wary of movement that you do nothing, even after the pain has settled and the shoulder is ready for more.
Frozen shoulder physiotherapy focuses on improving shoulder mobility, managing pain and gradually restoring function through exercises suited to each stage of recovery. The treatment approach is adjusted as symptoms change, helping patients progress without putting unnecessary strain on the shoulder.
Here are the recommended exercises for each stage.
The goal here is to calm the pain. A heat or ice pack before you start helps, and some people find it useful to time their pain relief around their exercises.
The exercises described for this phase are gentle shoulder mobilising movements:
Keep holds short, around one to five seconds, and stay in a relatively pain-free range.
Once pain settles and stiffness becomes the main problem, the shoulder can handle more. This is where you continue stretching and start strength work. Add isometric exercises here too, but don't overdo it to avoid setbacks.
Some exercises we recommend include:
As range returns, focus on rebuilding strength. After months of limited movement, the shoulder is genuinely weak, and that weakness is often what keeps people from their normal activities even once the stiffness eases.
Hold your stretches longer, and progress strength in steps: isometric holds first, then resistance bands, then free weights or machines. This is the stage where getting back to work, the gym, or your sport becomes the focus, and where staying active pays off for long-term shoulder health.
Recovering from frozen shoulder commonly takes 1 to 2 years, sometimes longer. We prefer to be upfront about your recovery and always honest about your progress.
See a physio if:
Injections can be genuinely useful during the freezing stage, when the aim is to reduce pain and improve comfort. Because frozen shoulder takes so long to settle, a scan can also be worth doing, mainly to confirm the diagnosis and show you what is going on, which can make the rehab plan easier to stick with.
At Restore Physio, we always loop in your GP to help with pain management alongside what we are doing.
Restore Physiotherapy has been treating shoulders in Kew since 2004, and we work with the major health funds.
First, we work out which stage you are in and how irritable your shoulder is. From there, you get hands-on treatment matched to your stage, a home program you can manage, and a plan that progresses as your shoulder is ready.
If your shoulder has been stiff and sore for weeks and you are not sure what is safe to do, book an appointment or read more about our approach to frozen shoulder therapy.