Client Survey


Your well-being. Our priority.


Restore Physiotherapy is committed to providing you with a high quality and professional health care service. To continue to improve your experience as a Restore client, we would appreciate your feedback on what we do well and what we could do better.

Thank you for your time.

ABOUT YOUR VISITS

1. When did you first attend Restore Physiotherapy?
2. When did you last attend Restore Physiotherapy?
3. How many times have you attended Restore Physiotherapy?
4. What service do you primarily use at Restore Physiotherapy?

If you attend for Physiotherapy or Women’s and Men’s Health Physiotherapy services, please complete this section.

PHYSIOTHERAPY

2. Are you currently receiving treatment?
4. Were you able to access an appointment in a timely manner?

If you attend for Clinical Exercise, please complete this section.

CLINICAL EXERCISE

1. What motivates or has motivated you to attend Clinical Exercise at Restore Physiotherapy (Can choose more than one response)?

RECEPTION

How would you rate our reception staff on the factors below?
1. Friendly
2. Professional
3. Explanation of fees, billing & paperwork
4. Timely attention to your needs
5. Overall quality of reception/admin staff

THE BUSINESS

1. Which of the following (if any) services would you use if they were provided by Restore Physiotherapy (Can choose more than one response)?
2. Would you recommend Restore Physiotherapy to family and friends?